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About Us

Essentially Mobile is Tasmania’s premium provider of refurbished mobile phones and repairs. We’ve been open since 2005 and have grown to supply customers nationally, and are still Tassie-owned and operated.


Refurbies

Since the business started, we have developed a reputation for the high-quality refurbished mobile phones and tablets we sell to customers across Australia. Everybody else sells refurbished phones; we sell ‘Refurbies’. 

Our in-house technicians thoroughly test our Refurbies, and they come with, if required, a new screen, battery, and housing or backing. The benefits of choosing a Refurbie over a new phone or tablet are that you can save up to 50% and be environmentally conscious by utilising hardware that may have unnecessarily been added to landfill. 


Repairs

We can repair your mobile phone, tablet, and other handheld devices. So if you have broken your screen, your battery isn’t lasting the day, or your phone seems to have stopped working, come and see the Essentially Mobile team. We have the ability to repair most makes and models and will deliver the best in customer service as well as repairs. We are dedicated to offering you professional service and pride ourselves on efficiency at a competitive price.


Service

As part of our commitment to excellence, we provide our technicians with the best available training. We have staff with extensive experience repairing devices from major brands, including iPhones, iPads and the Samsung series of phones and tablets. Essentially Mobile delivers reliable results that you can count on - we are your mobile phone and tablet specialists!


Environmental Sustainability

We also do our part to reduce our environmental impact as much as possible and recycle with reputable partners. For example, we work with Ecocycle to recycle everything possible from our store and workshop. Additionally, we focus on adopting new and proven approaches to improving our overall environmental sustainability. 


Accessories

We can also help if you need accessories to protect your newly bought or repaired phone. We stock:

  • Phone covers
  • Tablet covers
  • Phone screen protectors
  • Tablet screen protectors
  • Chargers
  • Earbuds
  • Headphones, and more! 

So come and see us in-store at 152 Macquarie Street, Hobart.


  • Had a problem with my phone that turned out to be a super easy fix. They did it in front of me in less than 2 minutes and didn't charge... read more

    thumb Mitch
    May 28, 2022

    10 years plus of exceptional service, helpful, knowledgeable and second to none for products and pricing. Essentially mobile has had incredible expansion over the years, they always keep on top... read more

    thumb josh laredo
    September 28, 2021

    Essentially Mobile save the day again! I have been a customer of John, Rob and their team for 15+ years. I had not needed to visit Essentially Mobile for... read more

    thumb Alex
    May 28, 2022
  • Quick and reasonable price repair for my iPhone 7 screen, thanks

    thumb Mark Maumill
    October 28, 2021

    Dropped my Samsung phone in for repair and had it back within half a day. Excellent service and support!

    thumb Sam Poynter
    November 28, 2021

    Brilliant repairs on a samsung fold 3 and excellent customer service.

    thumb Kyle Horder
    August 28, 2022
  • I needed a new screen on a fairly old iPad , although they didn’t have the screen in stock, essentially mobile were able to fix it in less than 24... read more

    thumb Chris Tulip
    March 28, 2022

    Had an iPhone battery fitted. Excellent service as usual at the right price. They are a great bunch of people - always friendly and efficient.

    thumb Phillip Prideaux
    September 28, 2021

    Was impressed by the friendly and understanding staff as well as the quick service with their good communication. Would definitely recommend to my friends :)

    thumb Daniel Buzelin
    December 1, 2022
  • Wow highly recommend these guys. They replaced my broken screen on my Galaxy phone at a great price and quick turnaround, while I was holidaying in Tasmania. Then when samsung... read more

    thumb Julie Nilsson
    September 28, 2018

    Excellent service

    thumb Jody R Murphy Children's Entertainers
    January 28, 2022

    iPhone 5SE screen repair. Turned the phone around in an hour while other repair shops are turning me away! (saying they didn’t have parts) Courteous straightforward customer service. The iPhone... read more

    thumb Samuel Maloney
    September 28, 2018
  • Efficient and professional repair of my Samsung device. Only place I'd get a device repaired in Hobart.

    thumb Will Malovnek
    September 21, 2022

    Very nice service. Really happy with repair work. My samsung phone was fixed under warranty but they self diagnosed other issues and fixed them as well for free.

    thumb Abiral Joshi
    June 28, 2022

    The team at EM are amazing! I smashed the LED screen in my samsung flip, rang them, express posted the phone to them and they were able to fix it... read more

    thumb Morgan Lockwood
    December 31, 2022
  • Very happy, prices are honest, reliable and fast. Thumbs up!

    thumb Cerico76 76
    September 28, 2021

    Amazing service and great quality! I had a battery replaced recently, booked in and finished extremely quickly. Local business, with friendly and helpful staff for a great price. ... read more

    thumb Loren Shirley
    December 28, 2021

    Massive shout out to Lachie for being amazing and going above and beyond for us today. Had such a good experience :) Will definitely be going back from now on.

    thumb c belle
    December 1, 2022
  • Excellent service friendly staff fully recommend

    thumb Garry Hunt
    March 28, 2022

    Professionals with good communication. My samsung s20 had a broken screen. They repalced it with genuine parts and made it work like new. I wouldnt trust a job like that... read more

    thumb Naveen Prasad
    January 17, 2023

    Honest and quick service

    thumb Richard G Pritchard
    September 28, 2021
  • Amazing customer service, my phone was overheating diagnosed and repaired within 24 hours. Super happy with service from the friendly staff will continue business with them in the future

    thumb Luna Wraith
    February 28, 2022

    These guys are amazing! My poor old iPhone 7 wasn't holding charge any longer and they got it fixed super quickly and at a great price. The new store looks... read more

    thumb Jillian Sturges
    December 28, 2021

    Helpful and wish they were still in Kingston!! Difficult to get to Hobart 😥

    thumb Julie Hoffmann
    May 28, 2022
  • Great staff and service

    thumb Wendy Clark
    June 28, 2022

    I came into get my smashed iPhone screen fixed they did a good job and service was great.sadly after the screen replacement my home button was replaced even though it... read more

    thumb Avocado Man
    September 28, 2020

    My galaxy s8 was totalled. Quoted $340 for repairs, took it in to these guys and within two and a half hours i got it back looking brand new as... read more

    thumb Brendan Wallace
    September 28, 2019
  • Excellent staff and customer service highly recommend place

    thumb Heath Robson
    March 28, 2022

    Great customer service went the extra mile thanks recommend to anyone needing phone repairs

    thumb Kade Mcglone
    May 28, 2022

    I received a very prompt reply to my email querying repair costs and turnaround and brought my device in shortly thereafter. When I went to collect slightly before their recommended... read more

    thumb Liam Saunders
    September 28, 2020
© Essentially Mobile   |   ABN 54 129 182 421
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