5 X ***** for Kai at reception this morning. Asset to your business, he took the time when I had major issue with my phone. Kai explained everything to... read more me clearly and went over and above. Very professional and customer service was excellent. Thank you soo much Kai for all your help today
Cheryl Collins March 19, 2025
Extremely helpful and punctual. My sim tray was jammed and they had it fixed for me free of charge within 5m of me bringing it in.
Very friendly staff too!
Joshua L March 19, 2025
Gr8 people. Reasonably communicative. Took a bit long to get my parts, but not their fault. Screen and battery replaced. Shop hours 9am to 5pm.
Small gripe is the new battery... read more had only 2% charge when I picked it up at 9am.
Ben McCulloch March 9, 2025
Exceptional service and effectiveness. I would definitely use Essentially Mobile again!
Nik Andersen February 9, 2025
Great service at Essentially Mobile. Turned up with a phone that had a problem and they fixed it within a few minutes. Very happy customer:)
janemcalder February 9, 2025
Connor was very helpful, cleaned non functional charging port in moments.
E A January 9, 2025
Always had good service and everything always completely fixed.
Darren Ferguson January 9, 2025
Excellent and common sense advice on the problem with my tablet. Fast and efficient repair of my phone. Great work, Essentially Mobile.
Olive Schmid December 24, 2024
Thank you to the representative at the front desk last week who sorted my mobile phone issue for me. The customer service was excellent as they kindly and patiently... read more explained what I need to do to fix the issue. This took a couple of minutes only and at no charge for which I was grateful. So relieved to have such prompt and friendly service that I purchased a phone cover to give some support. When required I will definitely return. Athalie Lane
Athalie Lane December 24, 2024
Good prices, friendly staff
Jed McNeill December 24, 2024
I had a battery fitted service was very good very happy with the price and the people were very nice to deal with .
maurice baker December 24, 2024
walked in off the street.had trouble charging my phone,quick de-fluffing of the charge port by the service man and all good ,he showed me that it was chargeing ,it was... read more free of charge.very quick service.very pleased the service man would not take any money for his time
Nigel Fletcher December 17, 2024
I got wonderful help here! It was great for someone not very good with tech! Thank you 👍
jane myler December 17, 2024
Connor was very helpful
Sam Lovibond December 17, 2024
Great experience with essentially Mobile! I had my Samsung bud's repaired promptly and the team provided excellent customer service.
Ai Joseph December 10, 2024
Fixed my phone to last another few year !!! Money and environment saved !!! Thank you
erna sandhas December 10, 2024
Thanks for good service Essentially Mobile. My Pixel 4a 5G has hardware that's played up, plus a dropped smashed screen, so I've had a few visits. I've... read more gotta say you're fair and fast, including a couple of complimentary fixes for easy things. You've got my loyalty 👍
Chris Duffield December 1, 2024
Efficient and friendly service, great repair, very happy, thank you.
Ashelz December 1, 2024
Very happy with the quick and efficient service. Thank you.
fee K December 1, 2024
Friendly and helpful service
Renato October 1, 2024
Faultless customer service: call when they say they'll call, do it when they say they will do it and communicate cleatly every step of the way. Appreciated the... read more integrity when at first it looked like an expensive fix , which I approved, then when they got in to the phone it turned out to be a simpler, cheaper fix, they passed this on. Yes, this is what a business should do, but you can't expect that these days!
- Weldo August 31, 2024
Great service
Peter Sanders August 31, 2024
Phenomenal service. My phone wasn’t charging properly so I went in to see them. Spoke to a really lovely gentleman who cleaned the charging port on my phone and wanted... read more nothing in return. Great friendly service.
Tom Avis July 23, 2024
Amazing service from staff. Helped solve my phone issues super fast. Best value for sure I’ll be back! 🤩 thank you
Naomi July 16, 2024
Excellent Instant service Highly recommend
Vicki Flukes July 16, 2024
Excellent job replacing an iPad 8th gen smashed screen and bent frame (iPads on trampolines are a bad idea!) super fast and also had a great case in store which... read more I picked up too. Awesome work guys!
Jane Reid May 9, 2024
Very📱helpful, I had my IPhone fixed in about 1 hour, it was still under warranty so I wasn’t charged. It is working well now.📱
michelleheadlam May 9, 2024
I am giving Essentially Mobile 5 stars because although they were unable to fix my old Pixel 4 phone, they went above and beyond in another way. I was on... read more holidays and due to a booked tour was unable to pick up my phone in business hours before heading home. EM kindly got my phone back to my hotel so that I received it when I returned later that day, at no charge.
Leeanne Osborne April 9, 2024
Maria put in a huge effort to find my phone and get me sorted.
Alastair Taaffe April 9, 2024
I had a really positive exp here. Repaired my Iphone back glass for me. Resonable price and good customer service. Looks good as new. :) Thankyou